Training Courses

Workplace Cooperation

Description:

This training will improve the factory management and workers understanding of dialogue based problem solving.

Course Content:

1. Importance of good communication

1. Prevents disputes
2. Resolves problems quickly
3. Improves working conditions
4. Improves Productivity
5. Builds Trust

2. Effective forms of workplace communication

1. Information sharing
2. Two way communication
3. Joint decision making

3. Dispute resolution

1. Arbitration council

4. Grievance procedures

5. Collective Bargaining Agreements (CBA)

1. Freedom of association

Target Participants:

Managers & Union worker representatives

Duration:

1 Day

Languages:

English, Sesotho and Chinese/Mandarin

Human Resource Management (HRM) and working Conditions

Description:

This Training focuses on the intergration of good Human Resource Management system to ensure better work conditions

Course Content:

1. Defination of Human Resource Management

2. Hiring

1. Workforce flexibility
2. Recruitment, selection, induction

3. Organisational Culture

1. Harassment and discrimination
2. Labour relations
3. Forms of leaves, maternity leave

4. Rewards and Compensation Structure

Target Participants:

Personnel Managers, Management Representatives & Union Worker Representatives

Duration:

4 Days

Languages:

English, Sesotho and Chinese/Mandarin

Supervisory Skills Training

Description:

This training course enables participants to gain valuable leadrship and management skills to further, enhance dialogue between the company mangement and the employees.

Course Content:

1. How to be professional supervisor
2. Building good relationships
3. Influencing skills
4. managing people
5. Video tape practice

Target Participants:

Supervisors & Line Managers

Duration:

5 Days

Languages:

English, Sesotho and Chinese/Mandarin

Leadership Program-Managing People

Description:

The training aims to support managers in leading more productive and effective factories. By the end of this module participants will be able to better perform in their own roles as leaders and managers, support supervisors and workers in improving their performance and create an effective and friendly working environment that leads to a more productive factory.

Course Content:

1. Personal and organisation/company development
2. Leadership
3. Management
4. Effective/Assertive communication
5. Effective listening
6. Giving and receiving feedback
7. Conflict Management
8. The role of influencing and leading in different situations
9. Coaching

Target Participants:

Middle Management from Garment Factories

Duration:

2 Days

Languages:

English, Sesotho and Chinese/Mandarin

Occupational Health and Safety (OSH)

Description:

This Training emphasizes a preventive approach to improve conditions of health and safety inside factories.

Course Content:

1. General workplace conditions

1. Prevents disputes
2. Resolves problems quickly
3. Improves working conditions
4. Improves Productivity
5. Builds Trust

2. Systems approach to creating an OSH policy

3. Roles of OSH committees

1. Arbitration council

4. Specific issues in the workplace

1. Temperature/ventilation
2. Noise
3. Lighting
4. Chemical Hazards
5. Machine guards
6. Fire and electrical safety

5. Checklist and risk mapping

Target Participants:

Management with OSH responsibilities, Factory unions & Workers Representatives

Duration:

2 Days

Languages:

English, Sesotho and Chinese/Mandarin

Workers Rights and Responsibilities Training

Description:

This training course aims at increasing workers understanding of their rights and responsibilities at work by using videos as interactive learning tools.

Course Content:

1. Grievance handling
2. Disputes resolution (Giving management a chance to fix the problem first) and legal strikes.
3. Stealing
4. Occupational Safety and Health (OSH)
5. Under age workers
6. Working mothers and breast feeding
7. Life skills – adjusting from rural to urban lifestyles.
8. Overtime – managing working time effectively.

Target Participants:

Factory Workers

Duration:

1 Days

Languages:

English, Sesotho and Chinese/Mandarin

Workers Life Skills

Description:

This training covers the elements of life skills such as communcation at workplace, Financial literacy and maternal protection.

Course Content:

Maternal protection:

1. Protection of pregnant workers
2. Leave days for pregnant workers

Financial literacy:

1. Budgeting
2. Different forms of savings
3. Debts controls

Workplace cooperation:

1. Importance of communication at workplace
2. Prevents Disputes
3. Resolves problems quickly
4. Improves working conditions
5. Improves productivity
6. Builds trust

Nutrition:

1. How to eat Healthy
2. Benefits of Eating healthy
3. Balance diet

Target Participants:

Anyone

Duration:

1 Days

Languages:

English, Sesotho and Chinese/Mandarin

Grievance Mechanism

Description:

The purpose of this training is to enable the worker and management representatives to understand one another’s expectations of an effective grievance mechanisn, and how it can help improve the industrial relations environment

Course Content:

1. For management

1. Risk identification
2. Early warning system
3. Improved workforce morale
4. Better communication with workers
5. Ensures buyers issues are addressed without reputational damage.

2. For workers/unions

1. Safe place to raise concerns
2. Better understand policies
3. Solve individual / collective problems
4. Feeling respected / listened to

Target Participants:

Factory Managers, HR Managers, Supervisors & Union Representatives

Duration:

1 Day for Top Management / 3 Days for Middle Management

Languages:

English, Sesotho and Chinese/Mandarin

Harassment and its Forms

Description:

This course covers some forms of harassment. That’s will include sexual harassment, physical harassment, verbal harassment and emotional harassment.The workshop aims at identifying and addressing unwelcome conduct and providing tools and good practices for supervisors to effectively handle sexual harassment in the workplace.

Course Content:

The content of this covers:

1. Defining harassment and its forms, Sexual harassment, physical harassment, verbal harassment and emotional harassment.
2. Identifyining, preventing and addressing harassment at workplace.
3. What could be some of the reasons why workers would remain silent about sexual harassment.
4. Sources of harassment

Target Participants:

Middle Management & Supervisors

Duration:

1/2 for Middle Management / 1 Days for Workers

Languages:

English, Sesotho and Chinese/Mandarin

Electrical Safety

Description:

This course aims on raising awareness about electrical hazards and their consequences, presenting the various aspects of the management of electrical safety at workplace.

Course Content:

1. Raising awareness about electrical hazards and their consequences.
2. Raising awareness about how quickly electricity can kill / cause fire.
3. Raising awareness about the complexity of the issue and the need for qualified staff.
4. Presenting the various aspects of the management of electrical safety.
5. Exchanging experience on using external providers for electrical safety
6. Encouraging participants to implement concrete actions after the seminar

Target Participants:

Members of  Management, OSH Officers, Compliance Officers, Members of OSH Committee, Factory Electricians / Maintenance Staff, Trade Union and Representatives.

Duration:

2 Days

Languages:

English, Sesotho and Chinese/Mandarin

Fire Safety

Description:

This course aim on preventing any source of fire before it can materialise by conducting regular fire risk assessment, and giving indepth understanding of potential fire starters.

Course Content:

The content of this course will cover the followings:

1. The role of the workplace fire fighter and safety
2. The science of fire and fire types
3. Potential fire starters
4. Fire Procedures
5. Use of fire extinguishers
6. Hot works
7. Fire Risk assessment

Target Participants:

Fire Fighters at Workplace

Duration:

3 Days including practical session

Languages:

English, Sesotho and Chinese/Mandarin

HIV & AIDS Prevention Care and Treatment

Description:

This training course aims at increasing workers general knowledge about HIV and AIDS and promoting a non-discriminatory work environment and practices in the workplace

Course Content:

1. BASIC HIV & AIDS, STIS, TB, KNOWLEDGE

1. The Difference between HIV and AIDS
2. Transmission of HIV
3. HIV disease progression
4. Factors that promote sexual HIV transmission
5. Your immune system and co infections STIS & TB role play
6. HIV prevention

2. HIV and AIDS legislation frame work and workplace policy

3. Anti-retroviral Therapy Literacy Training

4. HIV and Nutrition

5. Managing Opportunistic Infections

6. Living Positively with HIV

1. Freedom of association

Target Participants:

Peer Educators, Health Co-ordinators, Supervisors & HR Managers

Duration:

3 Days

Languages:

English, Sesotho and Chinese/Mandarin

Occupational Health and Safety for Worker, Management Commitee (COMOSH)

Description:

Both the Management/worker committee and Occupational Health and Safety Committee (OSH committee) are tasked with adressing issues regarding safety and health. To do so effectively it is crucial that members on these committees receive training on matters regarding safety and healthh to allow them to assist in resolving safety and health issues and making educted recommendations to management.
This course aims to introduce participants to major Occupational Safety and Health (OSH) topics with relevance for the workplace.

Course Content:

1. General introduction to OSH issues.
2. Features of the worker management committee.
3. Hygiene and welfare in the workplace.
4. Importance of personal protective clothing/equipment (PPC/PPE).
5. Worker safety, temperature,ventilation, noise and lighting.
6. OSH Action Plans, Basic Housekeeping, Risk Assessment and Health & Safety Management System.

Target Participants:

All Members of the OSH Committee and Management / Worker Committee

Duration:

2 Days

Languages:

English, Sesotho and Chinese/Mandarin

House Keeping

Description:

This course on proper housekeeping is vital ingredient for every health and safety system. Participants wil be shown how to draft a housekeeping checklist so that it is applicable to the section where the checklist will be applied. This course has been developed so that all levels of employees involved in health and safety can attend, such as personnel innvolved in compliance, human resource, health and safety, and health and safety committees.

Course Content:

1. The importance of housekeeping.
2. Components underlying housekeeping
3. Identification of sources that are used to compile housekeeping checklist.
4. Disigning a checklist
5. Understanding how housekeeping forms part of the bigger health and safety requirements.

Target Participants:

Management, Officers and Employees involved with Health & Safety Management

Duration:

1/2 a Days

Languages:

English, Sesotho and Chinese/Mandarin